info and policies

WHOLESALE INQUIRIES

Discounted pricing is now available for larger quantity orders. Wholesale pricing also available for brick and mortar shops interested in selling my items. Information will be requested and a decision will be made on a case by case basis to ensure my pieces would be a good fit for your store.  Pricing, quantity, and production time will vary by item.

Please email me at:  aperfectpeacejewelry@gmail.com with questions or wholesale inquiries.

BEFORE PURCHASING
Please read all of my policies before purchasing and read the entire listing for the item you are purchasing to make sure you are getting what you want. Most items in my shop are ready to ship and are as pictured. However, some items are represented with a photo of a similar item. Listings will clearly describe the details of each item and will include the information regarding if it is the exact photo, or if it will vary.  Please note that each item is handmade by me, so variations will occur, and items may look different than the photo due to lighting, screen, or monitor differences. Also, PLEASE let me know if your order is for a gift or special occasion and your deadline date so I can let you know if I can meet your deadline. This will also allow me to accommodate my production and shipping plans if needed and let you know when you should expect shipping.

FOR CARE OF YOUR JEWELRY: Please avoid swimming, bathing, showering and spraying chemicals such as hairsprays and perfumes while wearing your jewelry. Most of the silver and sterling silver items will tarnish over time. UV rays can also cause resin to yellow, so please do not store in direct sunlight. Avoid liquid cleaners because they may damage the resin (not to mention they are very toxic). You can polish your items with a silver polishing cloth and it should look as good as new! Also be aware that resin can become scratched when bumped or scraped on edges or surfaces. This may affect bracelets, keychains and rings more than other pieces during wear or use. It could also become a problem for any resin jewelry item being stored directly with other items.

PLEASE NOTE: 

All of the products available through my Website are not intended for children under 13 years of age due to the risk of potential health hazards.  By purchasing and using these products, you are agreeing to handle and use each item appropriately and keep it out of the reach of children.  By making a purchase from my Website of a product for your own use or as a gift, you agree to absolve me of any liability or loss that you or any other person may incur from the use or misuse of the product(s).



If you have any problems or questions regarding your jewelry please contact me at:

aperfectpeacejewelry@gmail.com

Payment

I accept payment through PayPal and major credit cards
Indiana residents will be charged 7% sales tax.

Shipping

I will ship via USPS first-class mail within 3 business days of payment. If you need a shipping upgrade to Priority or Express, additional fees will apply for those services. Delivery confirmation/tracking is also included in shipping cost (within the USA only). If you would like upgraded shipping or insurance, please choose those options at checkout or let me know prior to purchasing your custom listing so I can add the proper charges/options.  Orders totaling $81-$300 will receive a free upgrade to Priority.  $300+ orders will incur a shipping fee due to the larger shipping charges associated with shipping and insuring a larger package.

**PLEASE let me know if you have a deadline for a gift so I can add shipping charges and/or alter my post-office drop offs to get it to you ASAP. If you have a close deadline, please check with me PRIOR to making a purchase to make sure I can meet your deadline. **

INTERNATIONAL BUYERS: Any additional CUSTOMS/DUTY/TAX charges will be the responsibility of the buyer to pay upon delivery. I cannot be held responsible for additional charges outside my control. Unfortunately, I am unable to know ahead of time if you will be charged duty or customs fees and in what amount. If you refuse a delivery because of additional charges, do not expect a refund of the purchase price unless/until the item comes back to me in re-sale condition. Thanks for your understanding.

Refunds and Exchanges

I will accept returns within 14 days of receipt of the item if for some reason you are not happy with it. Please email me at:  melpetro@aperfectpeacejewelry.com to let me know you are planning to return the item, and ship to:

Melissa Petro

PO Box 3992

Carmel, IN 46082

Once I receive the item back in new condition I will refund your purchase minus shipping expenses.
I reserve the right to refuse service to a buyer at anytime. If I feel it is necessary to refuse service, I will cancel and refund the order asap.

Additional Policies and FAQs

All items come from a smoke-free home. If you have a custom order, please allow up to 2 weeks for the item to be created and shipped. More time will be needed if I have to acquire supplies before creating your special item. I will notify you if I need more time to complete or ship an item.